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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roy

February 17, 2026

5  out of  5
rating by Roy
"I’d like to say I’m more than satisfied with the service I got from everybody. Extremely respectful, patient, understanding, and so on. But I appointed to Amanda and I must say, she is one of the best insurance agents I’ve ever had (if not the best) I’m just really happy I chose this company."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Beth Thomey-Upton’s Team. "
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Scott MacMillan

February 6, 2026

5  out of  5
rating by Scott MacMillan
"Mrs Beth and her office are next to none. I have gotten nothing but TOP TIER customer service no matter what I have going on. The ladies have me covered, even stupid questions get an immediate and measured response. They truly want to make sure their customers are taken care of. I would give them 10/10 stars if I could.

I don’t want to drop names because I don't want to exclude anyone, but names that rhyme with Mia and Amanda might be at the top of the customer service tier. Thank you ladies !!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Beth Thomey-Upton’s Team. "
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Laura Murray

January 19, 2026

5  out of  5
rating by Laura Murray
"Went to see Amanda to update our policy and make changes. Amanda was very knowledgeable and answered any questions we had. We are pleased with all the services that they provide for us."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Val Kurtz

January 14, 2026

5  out of  5
rating by Val Kurtz
"Amanda was very helpful with getting my insurance for my new car transferred, I have always had the pleasure of service at Beth Thomey State Farm!"
We responded:
"Thanks so much for the fantastic rating, Val! We are so glad you had a positive experience with us here on State Farm Agent Beth Thomey-Upton’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Annaliese Ross

January 9, 2026

5  out of  5
rating by Annaliese Ross
"Love Beth Thomey state farm. She's always been great with us, we temporarily had to switch insurance providers, but went back upon buying a house. Her staff is super friendly (especially Mia). Great to work with and would recommend."
We responded:
"Thank you so much for your kind words and for choosing to return to our agency! We’re truly grateful for your trust and we’re thrilled to hear that our team made you feel welcomed and well taken care of. Highlighting the dedication of our amazing team means a great deal to us. We look forward to continuing to serve you and your insurance needs!"
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Logan M

January 8, 2026

5  out of  5
rating by Logan M
"Flexibility and support has been A+

MIA has been amazing and I love hearing my options with Statefarm <3"
We responded:
"Logan, Thank you for your feedback! We are honored to service your insurance needs."
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Brad Eichelberger

January 8, 2026

5  out of  5
rating by Brad Eichelberger
"Mia did a great job going over my policies."
We responded:
"Thank you for your kind words! We”re glad to hear that you had a positive experience while reviewing your insurance policies. Our goal is to make sure everything is clear and aligned to meet your specific needs. We appreciate you taking the time share your feedback. You are appreciated!"
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Wendy

January 6, 2026

5  out of  5
rating by Wendy
"Always pleasant and helpful. A joy to do business with!!"
We responded:
"Wendy, it is always a pleasure speaking with you! You are appreciated and valued!"
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George Waggoner (Tim)

January 6, 2026

5  out of  5
rating by George Waggoner (Tim)
"It is a pleasure calling Beth's office. Her folks are always excellent to speak with. Alexa was super helpful and extremely kind, as always. Greatly appreciated!"
We responded:
"George, your words are extremely kind! Thank you for your patronage! We appreciate you!"
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Linda Graci

December 30, 2025

5  out of  5
rating by Linda Graci
"Alexa was very pleasant and extremely helpful with my questions and helped me to save money on my auto and home insurance"
We responded:
"Hello Linda, we are so pleased to be able to save you money on your home and auto insurance. We look forward to working with you! Thank you!"
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Dean Farence

December 23, 2025

5  out of  5
rating by Dean Farence
"Hi Beth, I just had a virtual meeting with Amanda. She was friendly, helpful and informative. I'm looking forward to having her as my insurance agent."
We responded:
"Dean, Thank you for your feedback. We are excited to provide you with excellent service."
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Courtney Martin

December 23, 2025

5  out of  5
rating by Courtney Martin
"Alexa has done a marvelous job when it comes to helping any time I called or even texted! State farm is always there to help!"
We responded:
"We love to hear of your positive experiences! We look forward to continuing our relationship with you!"
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Christian P Keifer III

November 26, 2025

5  out of  5
rating by Christian P Keifer III
"I called and spoke with Amanda about a cracked windshield. She was able to get me set up with a Safelite appointment the next day. No muss, no fuss!"
We responded:
"Christian, we are grateful for your patronage. We take pride in customer service. We appreciate you!"
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Jeff Bridgman

November 26, 2025

5  out of  5
rating by Jeff Bridgman
"Mia and Beth at Beth Thomey-Upton State Farm in Dillsburg are incredible! They know how to make someone's day easier and they care about their customers. Bravo! A+++"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joanne Dell Angelo

November 25, 2025

5  out of  5
rating by Joanne Dell Angelo
"Best ever ! Been with State Farm for many years. Beth and her staff are always friendly and helpful. Customer service is tops!! Jessica was very helpful and pleasant! Always appreciate great customer service. Thank you"
We responded:
"Joanne, Thank you for trusting in our agency for your insurance needs. It is truly an honor to assist you. It has been a privilege getting to know you personally. Thank you!"
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Ben Farence

November 21, 2025

5  out of  5
rating by Ben Farence
"I’ve never had a bad experience with Jessica at State Farm. She’s consistently professional, incredibly friendly, and just genuinely easy to work with. Every interaction feels effortless, and she always makes sure I fully understand my options without any pressure or confusion.

What really stands out is her level of care. She has personally called me to let me know when I qualified for a rate decrease; something most agents would never take the time to do. She’s always understanding, patient, and proactive, which makes a huge difference. It’s rare to find someone who makes insurance feel simple and stress-free, but Jessica does exactly that.

State Farm has been fantastic overall, but Jessica is the reason I stay. She’s the definition of great customer service, and I couldn’t recommend her more highly."
We responded:
"Ben, Your feedback means so much to us! Thank you for taking the time to let us know how the office doing! We are are fortunate to work with such great people!"
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rachel mcgowan

November 20, 2025

5  out of  5
rating by rachel mcgowan
"I love state farm"
We responded:
"Thank you, Rachel! We are honored to be your preferred insurance carrier."
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Gary Newman

October 13, 2025

5  out of  5
rating by Gary Newman
"Mission accomplished. All issues addressed and put to rest. Nice dealing with Beth Thomey and State Farm."
We responded:
"Gary, Thank you for your feedback! We appreciate you!"
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Kathy McDannell

October 8, 2025

5  out of  5
rating by Kathy McDannell
"Amanda was very pleasant and very helpful. She answered all my questions and called me back with answers she had to check on. I was really impressed. I definitely recommend them for your insurance needs. So happy I did.😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Cox

October 4, 2025

5  out of  5
rating by David Cox
"Beth and Amanda treated me very professionally.They made my experience easy and comfortable. There are two really cool dogs that offer assistance."
We responded:
"David, We are thankful for your feedback! Most importantly, we are thankful for you! "
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Richard Kearney

September 24, 2025

5  out of  5
rating by Richard Kearney
"Long time customer since the 1990s.
Super nice e people and very easy to.do business with."
We responded:
"Richard, We are honored to assist you in your insurance needs! Thank you for your loyalty to State Farm! We are thankful for you!"
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kent smith

September 11, 2025

5  out of  5
rating by kent smith
"Very helpful and tried what they could to help save money on my insurance. Very friendly and professional. Which I appreciate."
We responded:
"Kent, Thank you for taking the time to provide us your excellent feedback! We strive to provide excellent service. We are glad that felt this way!"
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Jason Laurie

September 4, 2025

5  out of  5
rating by Jason Laurie
"Having to shop for different insurance is not usually a fun experience but I have been spoiled at this agency. Amanda helped me navigate and get the cost of insurance manageable as I had extreme rate hikes with my prior lost term never a claim insurance. She’s been great at keeping me sorted out and appreciate that and all the quick answers when I have them. Thank you Amanda"
We responded:
"Jason, Thank you for your feedback! We understand that rates are important to so many. We also understand the importance of excellent communication and customer service. It is an honor to service your account."
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Gary Sabel

August 22, 2025

5  out of  5
rating by Gary Sabel
"They do a great job"
We responded:
"Thank you Gary! We appreciate you!"
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Jonathan Carlson

August 7, 2025

5  out of  5
rating by Jonathan Carlson
"We are so very glad to have been put in touch with this business. The service, communication, and overall experience was top notch. I highly recommend this business."
We responded:
"Thank you, Jonathan!"