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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Graci

December 30, 2025

5  out of  5
rating by Linda Graci
"Alexa was very pleasant and extremely helpful with my questions and helped me to save money on my auto and home insurance"
We responded:
"Hello Linda, we are so pleased to be able to save you money on your home and auto insurance. We look forward to working with you! Thank you!"
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Dean Farence

December 23, 2025

5  out of  5
rating by Dean Farence
"Hi Beth, I just had a virtual meeting with Amanda. She was friendly, helpful and informative. I'm looking forward to having her as my insurance agent."
We responded:
"Dean, Thank you for your feedback. We are excited to provide you with excellent service."
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Courtney Martin

December 23, 2025

5  out of  5
rating by Courtney Martin
"Alexa has done a marvelous job when it comes to helping any time I called or even texted! State farm is always there to help!"
We responded:
"We love to hear of your positive experiences! We look forward to continuing our relationship with you!"
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Nick Nichols

December 9, 2025

5  out of  5
rating by Nick Nichols
"Mia was great to work with. I called asking for a quote. I was busy and hard to get into contact with but she was very persistent, while not being pushy to get the information she needed to get me the quote. She did a great job. My interaction with her and the entire State Farm office was nothing but positive. Thanks Mia for taking such good care of my account."
We responded:
"Nick, your words are so kind. We are glad that we were able to help you assist you. We are so appreciative of and your business. Thank you!"
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Kelli Plasterer

December 8, 2025

5  out of  5
rating by Kelli Plasterer
"We recently switched our State Farm agent to Beth to have one closer to home. We are so glad we did! We’ve had State Farm for over 30 years, but we’ve never had an agent as wonderful as Beth. She and Mia have been terrific at explaining coverages, informing us of other benefits through State Farm like financial planning that we never even knew existed! We’d recommend Beth’s agency to everyone looking for great customer service because that’s what you’ll get there and so much more!!"
We responded:
"Kelli, Thank you for your kind words. It truly means the world to us knowing that you are pleased with our service. We appreciate you!"
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Christian P Keifer III

November 26, 2025

5  out of  5
rating by Christian P Keifer III
"I called and spoke with Amanda about a cracked windshield. She was able to get me set up with a Safelite appointment the next day. No muss, no fuss!"
We responded:
"Christian, we are grateful for your patronage. We take pride in customer service. We appreciate you!"
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Jeff Bridgman

November 26, 2025

5  out of  5
rating by Jeff Bridgman
"Mia and Beth at Beth Thomey-Upton State Farm in Dillsburg are incredible! They know how to make someone's day easier and they care about their customers. Bravo! A+++"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joanne Dell Angelo

November 25, 2025

5  out of  5
rating by Joanne Dell Angelo
"Best ever ! Been with State Farm for many years. Beth and her staff are always friendly and helpful. Customer service is tops!! Jessica was very helpful and pleasant! Always appreciate great customer service. Thank you"
We responded:
"Joanne, Thank you for trusting in our agency for your insurance needs. It is truly an honor to assist you. It has been a privilege getting to know you personally. Thank you!"
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Ben Farence

November 21, 2025

5  out of  5
rating by Ben Farence
"I’ve never had a bad experience with Jessica at State Farm. She’s consistently professional, incredibly friendly, and just genuinely easy to work with. Every interaction feels effortless, and she always makes sure I fully understand my options without any pressure or confusion. What really stands out is her level of care. She has personally called me to let me know when I qualified for a rate decrease; something most agents would never take the time to do. She’s always understanding, patient, and proactive, which makes a huge difference. It’s rare to find someone who makes insurance feel simple and stress-free, but Jessica does exactly that. State Farm has been fantastic overall, but Jessica is the reason I stay. She’s the definition of great customer service, and I couldn’t recommend her more highly."
We responded:
"Ben, Your feedback means so much to us! Thank you for taking the time to let us know how the office doing! We are are fortunate to work with such great people!"
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Renee Anderson

November 21, 2025

5  out of  5
rating by Renee Anderson
"Very thorough and would recommend this facility to all."
We responded:
"Renee, Thank you for your review. We pride ourselves on accuracy and excellence. We appreciate your feedback."
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rachel mcgowan

November 20, 2025

5  out of  5
rating by rachel mcgowan
"I love state farm"
We responded:
"Thank you, Rachel! We are honored to be your preferred insurance carrier."
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Bob Tavormina

November 14, 2025

5  out of  5
rating by Bob Tavormina
"Since day one i have felt like I was talking to my best friends it's more than paying my insurance it's always comfortable conversation and laughter even though im a steelers fan and some of them aren't lol i enjoy every conversation"
We responded:
"Bob, Thank you for your feedback. It is truly a pleasure working with you! "
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Evan Darr

November 5, 2025

5  out of  5
rating by Evan Darr
"Everyone is super friendly and helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Newman

October 13, 2025

5  out of  5
rating by Gary Newman
"Mission accomplished. All issues addressed and put to rest. Nice dealing with Beth Thomey and State Farm."
We responded:
"Gary, Thank you for your feedback! We appreciate you!"
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Kathy McDannell

October 8, 2025

5  out of  5
rating by Kathy McDannell
"Amanda was very pleasant and very helpful. She answered all my questions and called me back with answers she had to check on. I was really impressed. I definitely recommend them for your insurance needs. So happy I did.😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Cox

October 4, 2025

5  out of  5
rating by David Cox
"Beth and Amanda treated me very professionally.They made my experience easy and comfortable. There are two really cool dogs that offer assistance."
We responded:
"David, We are thankful for your feedback! Most importantly, we are thankful for you! "
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Richard Kearney

September 24, 2025

5  out of  5
rating by Richard Kearney
"Long time customer since the 1990s. Super nice e people and very easy to.do business with."
We responded:
"Richard, We are honored to assist you in your insurance needs! Thank you for your loyalty to State Farm! We are thankful for you!"
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kent smith

September 11, 2025

5  out of  5
rating by kent smith
"Very helpful and tried what they could to help save money on my insurance. Very friendly and professional. Which I appreciate."
We responded:
"Kent, Thank you for taking the time to provide us your excellent feedback! We strive to provide excellent service. We are glad that felt this way!"
Profile photo of Jason Laurie

Jason Laurie

September 4, 2025

5  out of  5
rating by Jason Laurie
"Having to shop for different insurance is not usually a fun experience but I have been spoiled at this agency. Amanda helped me navigate and get the cost of insurance manageable as I had extreme rate hikes with my prior lost term never a claim insurance. She’s been great at keeping me sorted out and appreciate that and all the quick answers when I have them. Thank you Amanda"
We responded:
"Jason, Thank you for your feedback! We understand that rates are important to so many. We also understand the importance of excellent communication and customer service. It is an honor to service your account."
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Gary Sabel

August 22, 2025

5  out of  5
rating by Gary Sabel
"They do a great job"
We responded:
"Thank you Gary! We appreciate you!"
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Jonathan Carlson

August 7, 2025

5  out of  5
rating by Jonathan Carlson
"We are so very glad to have been put in touch with this business. The service, communication, and overall experience was top notch. I highly recommend this business."
We responded:
"Thank you, Jonathan!"
Profile photo of Jason Thacker

Jason Thacker

August 7, 2025

5  out of  5
rating by Jason Thacker
"When Beth and her team took over my coverage, i hadn't thought about liability coverage since I was 23 and could fit my belongings in a compact car. She was quick to point out the risks, and we adjusted things to better reflect my life circumstances. She and her team are super friendly, extremely knowledgeable and always happy to answer questions. I wouldn't trade Beth and her team for some generic 800 number even if it did save me a few bucks. Their assistance has been invaluable and is very much appreciated."
We responded:
"Jason, It brings me joy to hear of your satisfaction with our customer service. We truly take pride in educating so you have the knowledge to choose the coverage that works for you and your family. We appreciate you!"
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Clark Debruyne

August 6, 2025

5  out of  5
rating by Clark Debruyne
"Always a pleasure dealing with Beth and the other ladies at State Farm. I received excellent friendly service."
We responded:
"Clark, Thank you for your kind words! It is a pleasure working with you!"
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Brian Reffner

July 21, 2025

5  out of  5
rating by Brian Reffner
"I been dealing with Mia a she made my experience pleasant. Seems like everything I do lately I gotta deal with someone that’s rude an don’t return my calls but not her. Very nice to work with"
We responded:
"Brian, we appreciate your feedback. We take customer very serious. We pride ourselves on quick responses and accuracy. Thank you for trusting in our office for your insurance needs. You are valued."
Profile photo of Logan M

Logan M

July 17, 2025

5  out of  5
rating by Logan M
"Flexibility and support has been A+"
We responded:
"Logan, Thank you for your feedback! We are honored to service your insurance needs."